We are committed to providing an excellent service – 24 hours a day and 7 days a week. We will get together with you, ensure that the funeral arrangements meet your particular needs and take care of all the details on your behalf.
We are open and honest in our communication and will act with integrity at all times. We take our position of trust seriously. Personal information will be treated with discretion and confidentiality.
Compassion for families and friends of the deceased.
We are sensitive to the emotional demands on people at this time. We will give you the time and space you need to make decisions and guide you with a gentle and caring approach. We are happy to work with individuals or large groups and children are very welcome to be involved.
We are experienced at working with a wide range of people from a variety of backgrounds and personal situations.
Each person is treated equally and can expect the same high standard of service. We do our utmost to listen to your needs and provide exactly the service you would wish for.
We are committed to giving you value for money – ensuring that you get good service and a fair deal. We do not take advantage of people suffering the extremes of grief. We are careful to ensure the quality of service from businesses working with us.
We know that we are a part of the fabric of our community and exist within the natural resources of this planet. We use local businesses and New Zealand made products as much as possible. We are committed to wise use of the earth's resources and seek to minimise our waste.